Welcome to PennOpen Pass
We share a collective responsibility to protect ourselves and each other from COVID-19. PennOpen Pass is a symptom tracker designed to reduce the risk of COVID-19 spreading within the Penn community.
Tracking is critical to reducing the spread of COVID-19 in our community as it will enable clinical staff and contact tracers to act quickly if COVID-19 is detected.
About PennOpen Pass
PennOpen Pass is a symptom tracker designed to reduce the risk of COVID-19 spreading within the Penn Medicine community.
The purposes of PennOpen Pass are to:
- Identify individuals whose health may be at risk and/or may pose health risks to others due to COVID-19,
- Ensure that individuals at risk receive appropriate assistance and follow up, which may include COVID-19 testing, self-isolation, contact tracing, and medical care,
- Monitor trends related to COVID-19 to ensure proper allocation of resources for health and safety, and
- Promote compliance with campus COVID-19 health and safety initiatives.
The following user groups are currently supported to use the tool:
UPHS employees will be required to use PennOpen Pass to report any of the following:
- A new positive COVID test result (from lab or a home test)
- A high-risk exposure event*
- New cough
- New difficulty breathing
- Fever above 100.0 F or feeling feverish (chills, body aches)
- New sore throat for > 24 hours that is worsening
- New nasal congestion for > 24 hours (and not consistent with allergy symptoms)
- New loss of taste and smell
Please text "CHECK" to 94501 to report symptoms, exposures, or positive tests.
University of Pennsylvania Health System Resources
- The Penn Medicine COVID-19 site
- Visitor guidelines during COVID-19
- UPHS Human Resources COVID-19 Guidelines
- Principles of Responsible Conduct
- Penn Medicine Safety Net
University of Pennsylvania Resources
We are here to help!
- UPHS employees and affiliates with questions about their pass status or instructions should contact the PennOpen Pass Call Center at 215-615-6633. Effective June 1 the hours for the PennOpen Pass Call Center are Monday through Friday, 7 AM – Noon. Individuals who contact the Call Center outside of normal operating hours can leave a voicemail. This voicemail is checked regularly, and your call will be returned within the next business day.
- University users should contact their school, center, or entity IT support team.
- UPHS users should contact the Penn Medicine IS Help Desk by phone at 215-662-7474.
- Vendors and contractors should contact the IT support team at the school, center, or entity they are visiting or for whom they work.
For media inquiries, contact Ron Ozio.