We are here to help!
- UPHS employees and affiliates with questions about their pass status or instructions should contact the PennOpen Pass Call Center at 215-615-6633. Effective June 1 the hours for the PennOpen Pass Call Center are Monday through Friday, 7 AM – Noon. Individuals who contact the Call Center outside of normal operating hours can leave a voicemail. This voicemail is checked regularly, and your call will be returned within the next business day.
- University users should contact their school, center, or entity IT support team.
- UPHS users should contact the Penn Medicine IS Help Desk by phone at 215-662-7474.
- Vendors and contractors should contact the IT support team at the school, center, or entity they are visiting or for whom they work.
For media inquiries, contact Ron Ozio.